Privacy Policy

Last Updated: June 30, 2025

1. Introduction

agileplanner.cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based project management platform and related services (the "Service").

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address
  • Company or organization name
  • Profile information you choose to provide
  • Communication preferences
  • Billing and payment information (processed by third-party payment processors)

Project and Team Data

When using our Service, you may provide:

  • Project information, tasks, and sprint data
  • Team member information and roles
  • Files, documents, and attachments
  • Comments, notes, and communications within the platform
  • Custom fields and project configurations

Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device type and operating system
  • Usage patterns and feature interactions
  • Log files and error reports
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process payments and billing
  • Communicate with you about your account and the Service
  • Provide customer support and technical assistance
  • Send important updates and security notifications
  • Analyze usage patterns to improve our features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

When We May Share Information

We may share your information in the following circumstances:

  • With your team members within your organization account
  • With service providers who help us operate our Service
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication requirements
  • Secure data centers and infrastructure
  • Employee training on data security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information and project data for as long as your account is active or as needed to provide our Service. We may also retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and personal information
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict certain processing of your information

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized features. Types of cookies we use include:

  • Essential cookies for basic functionality
  • Preference cookies to remember your settings
  • Analytics cookies to understand usage patterns
  • Security cookies to protect against fraud

You can control cookies through your browser settings, but disabling certain cookies may limit some features of our Service.

9. Third-Party Services

Our Service may integrate with or contain links to third-party services, applications, or websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers and comply with applicable data protection laws, including GDPR for European users.

11. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete or opt out of the sale of your personal information. We do not sell personal information as defined by CCPA.

13. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

15. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: [Your Company Address]

Data Protection Officer: [email protected]

Note: This Privacy Policy template should be reviewed by a qualified attorney and customized for your specific business practices, data handling procedures, and legal requirements. The placeholder information (marked with [brackets]) must be replaced with your actual company details.